Email Support
For most issues, email is the best path. Include any relevant screenshots, the page you were on, and the email address tied to your account so we can help faster.
Account Help
If you cannot log in, cannot bind your app, or need help with your membership access, start from the login page and then contact us if the issue persists.
Privacy & Legal
Questions about your data, deletion requests, or policy interpretation should also be sent to the same support inbox. Reference your account email when you write in.
What to include in your message
- Your account email or the email you expect to use with GetClawHub.
- A short description of what happened and what you expected instead.
- The device or browser you are using, if the issue is technical.
- Screenshots or copied error text when available.
For app sign-in issues, include the device code or a screenshot of the app login screen if you still have it. That is the fastest way for us to trace the authorization flow.
Typical request types
- Download links not working or installer mismatch.
- Login, registration, or account access problems.
- Questions about subscriptions, membership content, or account state.
- Privacy, deletion, or compliance-related requests.